emails speak loudly, frequently too loudly

How any given recipient will interpret your email is “not exactly” known.  Unfortunately, you can sound, well, negative without context.  Reciprocally, upon receiving a one-word response (if any) you may have an unwarranted negative response.

Consider the following:

Instead of telling others what not to do, try telling them what they should do instead.  Be positive; avoid negative words and phrases.  Edit your sentences to use positive word strings, as well as ask non-invasive questions.

Use “thank you” and “professional courtesy” for emphases.  Lastly, write like you talk.  My mom, a retired English teacher, always preached this one.

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