Should I email, phone, or text?

Assuming you can gain access, is email, phone, or text preferred?  Don’t assume everybody has a smart-phone, let alone reads their own email.

I suggest (as always) asking the question: what is the best way to reach you?

Direct questions typically receive direct answers.  Where you keep this vital piece of information is another question.  To my knowledge, no CRM tool captures this valuable tidbit of information.

BTW: if you simultaneously leave voice mail, send an email, and text, you may upset the recipient

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